Mobile AI voice agents let customers explain issues in plain speech, verify...

https://eduardosnicechat.publishlane.com/posts/how-do-i-prevent-an-ai-voice-agent-from-pretending-to-be-human

Mobile AI voice agents let customers explain issues in plain speech, verify account details, and reach a person when needed, skipping rigid IVR menus and chatbot dead ends. Grand View Research valued the conversational AI market at $13.2 billion in 2024.