Shift changes are a common source of small discrepancies that become large end-of-day mysteries. A structured handoff makes cash, open orders, inventory issues, customer exceptions, and equipment problems visible to the next team
Online ordering introduces a stock state between available and sold: reserved. If reservation rules are unclear, stores can oversell popular items or hold units too long after customers abandon orders
A blind count hides the expected system quantity from the person counting. That reduces confirmation bias and can produce a more reliable physical inventory result, especially for high-risk or high-value SKUs
Metrc adjustments can be legitimate, but they should not become a shortcut for unresolved inventory problems. An audit connects each adjustment to the physical event, POS record, employee action, and reason
Age and credential checks happen at the front of the customer journey, so a small configuration or training mistake can create unnecessary compliance risk. Testing should cover both valid customers and edge cases staff may see in real life
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Checkout is where speed and compliance meet. A useful test should measure not only whether a sale completes, but whether the correct customer, price, tax, purchase limits, inventory, payment, and receipt records are produced
Permissions tend to expand over time. A budtender covers a manager shift, a new employee receives a copied role, or a former responsibility never gets removed. A scheduled role review keeps access aligned with current duties